FAQ

We specialize in premium lighting solutions including chandeliers, floor lamps, pendants, sconces, and table/desk lamps. Each piece is carefully curated for design integrity and craftsmanship.

Our lighting collection transforms spaces with exceptional design and quality. We believe lighting is more than functional—it’s an expression of personal style and a crucial element of home comfort.

We accept Visa, MasterCard, JCB, and PayPal to make your lighting acquisition as smooth as possible.

Yes, we serve customers worldwide from our Detroit headquarters. However, delivery to certain remote regions in Asia and other specified areas may not be available.

We dedicate 1-2 business days to carefully prepare your order before dispatch, ensuring every piece arrives in perfect condition.

We offer two shipping methods:

Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after dispatch.

Free Shipping: Complimentary via EMS on orders over $50, delivered in 15-25 business days after dispatch.

Yes, with our Standard Shipping option, you can track your package every step of the way with our premium carrier partners DHL or FedEx.

We prioritize careful handling and preparation of your lighting pieces to ensure they arrive in perfect condition. Our global reach means some transit time is necessary to maintain our quality standards.

We accept returns within 15 days of receipt. Please ensure items are in original condition with all packaging intact.

Contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the process.

You can reach us at [email protected]. Our team is dedicated to providing the same care and attention to detail in our service as we do in curating our lighting collections.

Our lighting solutions cater to both homeowners creating their sanctuary and interior designers crafting spaces for clients. We deliver not just lighting, but transformative experiences.